This Compliance Statement summarizes the standards Synthesys applies to its own offering, marketing, sales, communications, and software operations. It is intended to promote transparency and responsible conduct. It is not a regulatory certification, legal opinion, warranty of universal compliance, or substitute for the Synthesys Terms of Service, End User License Agreement, Privacy Policy, Partner Program Refund Policy, Earnings and Income Disclosure Policy & Disclaimer, checkout terms, or other applicable written terms.
Compliance depends on the actual facts, audience, communication channel, jurisdiction, and conduct involved. Not every law listed below applies to every transaction. Contract labels do not override the substance of an arrangement, and mandatory law controls whenever it applies.
Synthesys LLC FZ is the seller, software licensor, and contracting party for Synthesys products and services unless a checkout or written agreement expressly identifies another entity. David Reineke may appear as a founder, presenter, spokesperson, educator, or representative of Synthesys. His participation does not create a personal guarantee or make him the individual seller or licensor unless he separately agrees in a signed writing. Nothing in this Statement limits any responsibility that cannot lawfully be excluded.
This Statement applies to Synthesys-controlled websites, advertisements, webinars, demonstrations, emails, text messages, sales calls, social-media content, testimonials used by Synthesys, affiliate and partner promotions authorized by Synthesys, checkout flows, billing communications, and the operation of the Synthesys software platform.
Customers may use Synthesys software in their own businesses. Those independent activities are addressed in Section 10 and are not marketing or communications made by Synthesys merely because the customer uses our technology.
Depending on the facts and location involved, Synthesys designs its policies and practices with reference to applicable requirements, including:
United Arab Emirates: Federal Law No. 15 of 2020 on Consumer Protection; Federal Decree-Law No. 14 of 2023 Concerning the Modern Technology-Based Trade; Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data; Cabinet Resolution No. 56 of 2024 Concerning Telemarketing Regulations; implementing regulations; and other applicable UAE and free-zone requirements.
United States: Section 5 of the Federal Trade Commission Act; the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 C.F.R. Part 255; the Consumer Review Fairness Act and the FTC Consumer Reviews and Testimonials Rule, 16 C.F.R. Part 465; the Business Opportunity Rule, 16 C.F.R. Part 437, when applicable; the Telemarketing Sales Rule; the Telephone Consumer Protection Act and implementing rules; the CAN-SPAM Act; the Restore Online Shoppers’ Confidence Act; and applicable state consumer-protection, privacy, automatic-renewal, recording, and communications laws.
Other jurisdictions: applicable privacy, electronic-marketing, consumer-protection, and communications laws, which may include the EU GDPR and ePrivacy rules, the UK GDPR and PECR, and Canada’s anti-spam legislation when the relevant law applies.
Synthesys assesses the law applicable to a particular activity rather than claiming that every listed law governs every customer or campaign. If a jurisdiction imposes a higher non-waivable standard, that standard controls for the affected activity.
The current Synthesys Partner offer is structured as a technology transaction. The sole paid product is a one-year Synthesys Partner Software License and the digital software-access rights described in the Governing Terms. No physical product is included or shipped.
The full price displayed at checkout is consideration solely for the Software License. No part of the License Fee is charged for or allocated to a course, coaching, training, community, playbook, template, fulfillment resource, referral feature, rebate opportunity, or other bonus. There is no separate tuition, coaching fee, training fee, community fee, certification fee, franchise fee, or business-opportunity fee for the listed bonuses.
When identified in the applicable offer, the items listed in that offer are optional complimentary bonuses supplied for $0 additional cost.
Live or recorded coaching, group or individual educational guidance, question-and-answer sessions, workshops, onboarding or implementation education, sales or marketing education, agency education, courses, community events, and similar resources identified as included in the offer are also optional complimentary bonuses supplied for $0 additional cost.
The words “free,” “included,” “complimentary,” and “bonus” mean no additional price is charged and no portion of the License Fee is allocated to the item. They do not mean that the item has cash or redemption value, is transferable, is available without disclosed conditions or technical limits, or will produce income. Choosing not to use a bonus does not create a separate refund, credit, cash payment, price reduction, or License extension, except where mandatory law expressly requires otherwise.
Offer pages, webinar presentations, checkout pages, receipts, and customer-support communications should describe this allocation consistently. If an offer presentation conflicts with the applicable checkout or written Governing Terms, customers should pause and contact support@synthesys.app before purchasing.
Synthesys does not promise or guarantee income, revenue, sales, commissions, profit, return on investment, cost recovery, clients, appointments, contracts, leads, conversion rates, business growth, or any other financial or commercial result. Purchasers should assume that they may earn $0 and may lose amounts spent on the Software License and on their own independent business activities.
The Software License is not a job, salary, wage, employment offer, investment, security, equity interest, deposit, franchise, exclusive territory, managed business, or legal partnership. Synthesys does not promise to establish or operate a business for a purchaser, perform the purchaser’s work, provide customers or accounts, purchase services from the purchaser, or make the purchaser’s business successful.
Complimentary education may discuss software use, selling, marketing, agency operations, client service, or general business concepts. That education remains optional and supplied for $0 additional cost. It does not convert the Software License into an employment offer, investment, franchise, managed business, or guaranteed-income program.
The labels “Partner” and “Partner Program” are program names only. They do not create a legal partnership, joint venture, agency, employment, franchise, fiduciary relationship, or authority to bind Synthesys.
Synthesys’s stated and intended offering model is a software license with complimentary bonuses. However, legal classification depends on the actual representations, payment, assistance, and conduct in a specific transaction. If the facts of an offer bring it within the FTC Business Opportunity Rule or another mandatory disclosure regime, Synthesys’s policy is to provide the prescribed disclosure, substantiation, waiting period, and other procedures required by the applicable law. This Compliance Statement is not a substitute for any such prescribed document.
Synthesys requires its marketing to be truthful, not misleading, and supported by a reasonable basis appropriate to the claim. Material qualifications should appear clearly and conspicuously, close to the claim they qualify, in language and a format the intended audience can reasonably notice and understand.
This standard applies to express claims and reasonable implied messages conveyed by words, images, audio, demonstrations, dashboards, price comparisons, countdowns, scarcity statements, bonuses, disclaimers, or the overall net impression of an advertisement.
In particular:
Marketing materials may be updated, paused, or removed when a claim lacks adequate support, a disclosure is unclear, an affiliate departs from approved messaging, or a legal or factual change makes the material inaccurate.
Testimonials, reviews, case studies, interviews, revenue screenshots, dashboards, and success stories describe the featured person’s experience. They do not guarantee or predict another purchaser’s outcome and may reflect unusual or exceptional results. Customer-supplied figures may be self-reported and may show gross receipts rather than profit or omit refunds, chargebacks, expenses, taxes, losses, or later performance.
When Synthesys uses an endorsement or testimonial, its policy is to:
Synthesys may moderate content for relevance, privacy, unlawful material, abuse, or a disclosed neutral criterion. It does not prohibit a customer from making an honest review or exercising a protected right. Any testimonial permission or release does not authorize a deceptive use of the testimonial.
Webinars, demos, workshops, training, coaching, scripts, templates, prompts, examples, and AI outputs are informational or educational. They are not legal, tax, accounting, investment, employment, or individualized business advice and do not guarantee any result.
Material offer terms and limitations should be disclosed in the presentation when relevant and again before purchase. A spoken claim, demonstration, live answer, chat response, or slide does not override the checkout terms, but neither may written terms be used to excuse a misleading oral or visual representation.
Software demonstrations may use illustrative, simulated, preconfigured, or test data. Where that fact would be material to a reasonable viewer, the demonstration should identify it clearly. Synthesys does not permit AI-generated media to be used to impersonate a real person, fabricate evidence, conceal a material fact, or mislead viewers about whether a result is authentic. Synthetic or altered content should be disclosed when required by law or when necessary to prevent deception.
Any referral-commission feature identified in the applicable offer is an optional complimentary feature. It is not an interest in Synthesys’s company profits, equity, ownership, voting rights, a security, or an investment return. No commission is earned merely by purchasing the Software License, attending training, joining the community, or referring a person who does not complete and maintain a qualifying transaction. Eligibility, calculation, exclusions, approval, payment timing, reversals, taxes, and other conditions are governed by the applicable written referral or partner terms.
Affiliates, referral partners, agencies, endorsers, contractors, and promoters acting for Synthesys must use accurate approved claims, disclose material connections clearly, avoid unauthorized earnings or guarantee language, and comply with applicable advertising and communications law. They may not alter Synthesys terms, promise refunds or results beyond the Governing Terms, present themselves as Synthesys employees unless they are employees, or imply authority they do not have.
Synthesys may require correction or removal of noncompliant content and may suspend or terminate an affiliate or partner relationship for misleading, unlawful, or unauthorized promotion. These standards do not transform independent promoters or customers into employees, agents, legal partners, or persons authorized to bind Synthesys.
For direct marketing initiated by or on behalf of Synthesys, our policy is to use consent or another lawful basis where required, identify the sender and commercial purpose as required, provide required contact information, honor valid opt-out requests within the legally required period, and avoid deceptive sender information, subject lines, caller identity, or content.
Telephone and text campaigns must be assessed for the recipient’s location, the nature of the communication, the technology used, consent requirements, applicable calling hours, do-not-call or do-not-contact rules, identification obligations, and recordkeeping duties. Where required, campaigns must use approved numbers, respect the UAE Do Not Call Registry or other applicable suppression list, and maintain evidence of consent and campaign records for the legally required period.
Synthesys does not authorize unlawful prerecorded or artificial-voice calls, automated texts, abandoned-call practices, caller-ID spoofing, calls to suppressed contacts, or continued solicitation after a valid opt-out. Consent must not be represented as a condition of purchase unless that condition is lawful, true, and clearly disclosed.
Third-party vendors used for Synthesys marketing must follow the same applicable standards. Using a vendor does not eliminate Synthesys’s responsibilities to the extent the law places responsibility on Synthesys.
Synthesys provides technology. A customer who selects recipients, supplies content or contact data, determines timing, launches calls or messages, or uses software outputs in an independent business is responsible for that activity and for complying with the laws applicable to it.
Before using Synthesys software for calls, texts, email, recording, lead generation, advertising, sales, or customer service, customers must, as applicable:
Synthesys’s availability in a country does not mean that every feature or use is lawful there. The customer remains responsible for configuration, content, recipients, disclosures, and campaign operation. Synthesys may investigate, restrict, suspend, or terminate use that reasonably appears unlawful, abusive, deceptive, unsafe, or contrary to the Governing Terms. Synthesys does not provide legal advice, and customers should obtain qualified advice for their intended use.
Before a customer is bound, the checkout process should present the identity of the seller, the paid product, total price or payment schedule, License term, material usage limits, renewal or recurring-billing terms if any, cancellation method, and applicable refund or guarantee conditions in a clear and reasonably accessible form. Synthesys seeks express authorization before charging a payment method and provides an order confirmation or receipt.
Recurring charges or renewals, when offered, are governed by the checkout disclosure and applicable Governing Terms. Material terms must be disclosed before billing, the customer’s informed consent must be obtained as required, and a simple cancellation mechanism must be available to the extent required by applicable law.
The Synthesys Partner Program Refund Policy controls the conditional money-back guarantee, including its eligibility requirements, documentation, deadline, exclusions, and any promotional rebate. Any rebate is a conditional promotional feature, not cash supplied merely for purchasing, not earnings, not a return on investment, and not an unconditional refund. Marketing must not describe the offer as “risk free,” guaranteed, or unconditional if material requirements apply.
The Software License is the sole paid product. Complimentary Bonuses are supplied for $0 additional cost, have no separate paid allocation, and do not create a separate refund amount. Nothing in the Refund Policy or Governing Terms waives a refund, cancellation, remedy, or other right that mandatory law does not permit the parties to waive.
Synthesys processes personal data in accordance with its Privacy Policy and applicable data-protection law. Depending on the processing involved, this includes providing required notice, identifying an appropriate legal basis, limiting collection and use to stated purposes, applying reasonable safeguards, using data-processing terms where required, addressing valid data-subject requests, and managing cross-border transfers as applicable.
The customer and Synthesys may have different legal roles for data processed through a customer account. Customers must not upload, record, transmit, or direct Synthesys to process personal data unless they have the rights, notices, permissions, and lawful basis required for that activity.
Call or meeting recording, transcription, voice cloning, voice generation, analytics, and AI processing may be regulated differently depending on the participants’ locations and the context. Customers must obtain all required consents and provide all required notices before enabling those features. A software setting or technical capability does not replace legal consent.
No electronic system is completely secure. Synthesys does not claim perfect security or guarantee that unauthorized access can never occur. Security and incident obligations are handled in accordance with the Privacy Policy, applicable agreements, and mandatory law.
Synthesys respects intellectual-property, publicity, privacy, and other proprietary rights. Customers and promoters may use Synthesys names, logos, software, documentation, training materials, templates, voices, and content only as permitted by the applicable license or written authorization.
Users must own or have permission to use material they submit or process, including text, audio, recordings, images, music, voices, likenesses, trademarks, customer lists, and confidential information. AI-assisted creation does not eliminate third-party rights or guarantee that an output is unique, non-infringing, or eligible for protection.
Notices of alleged infringement should include sufficient detail to identify the work, the challenged material, the complainant’s authority, and contact information. Synthesys may remove or restrict content and address repeat infringement in accordance with applicable law and the Governing Terms.
Synthesys seeks to maintain compliance controls proportionate to its activities. Depending on the activity, these may include approved claim language, affiliate rules, consent and suppression procedures, complaint escalation, documentation of objective claims, access controls, vendor requirements, record retention, corrective action, and periodic review when law, products, or marketing practices change.
Personnel and contractors whose roles involve marketing, sales, support, privacy, or communications are expected to follow the policies relevant to their work. A compliance concern may result in review, correction, removal of content, retraining, restriction of access, suspension of a campaign or relationship, refund or remediation where appropriate, or referral to qualified counsel.
Records are retained for the period required by applicable law or a legitimate operational need, subject to privacy and security obligations. This Statement does not promise that every activity uses the same control or retention period; the appropriate requirement depends on the facts and governing law.
Synthesys products and the Partner offer are intended only for persons who are at least 18 years old and have legal capacity to contract. Additional eligibility restrictions may apply under the Governing Terms or local law.
If you believe a Synthesys advertisement, webinar statement, affiliate promotion, testimonial, call, text, email, billing practice, software use, or data practice may violate this Statement or applicable law, please send the relevant URL, screenshot, date, sender or caller information, and a short description to support@synthesys.app. Reports are reviewed based on the information available. Synthesys does not prohibit good-faith complaints to regulators, law-enforcement authorities, payment providers, review platforms, or courts.
This Statement is a public summary of compliance standards and intentions. It does not certify that Synthesys, a customer, an affiliate, or a particular campaign complies with every law in every jurisdiction. It does not create a fiduciary duty, third-party beneficiary right, cause of action, additional warranty, refund right, personal guarantee, or contractual obligation beyond the applicable Governing Terms and mandatory law.
The Terms of Service and End User License Agreement govern use of the software; the Partner Program Refund Policy governs refunds and the conditional guarantee; the Earnings and Income Disclosure Policy & Disclaimer governs earnings, testimonial, rebate, and results representations; the Privacy Policy governs personal data; and specific checkout or written partner terms govern the applicable transaction or referral feature.
If documents conflict, any express order-of-precedence provision in the Governing Terms applies. In all cases, mandatory law controls. No disclaimer, contract label, or order-of-precedence clause authorizes deception, excuses conduct that cannot lawfully be disclaimed, or waives a right that applicable law makes non-waivable.
Synthesys may revise this Statement prospectively to reflect changes in law, products, technology, or practices. The “Last Updated” date identifies the current published version. Material changes will be communicated when required by law.
These links are provided for general reference only and may be updated by the issuing authority. They are not legal advice.
Synthesys LLC FZ
Meydan Grandstand, 6th Floor
Meydan Rd, Dubai
United Arab Emirates
Email: support@synthesys.app